Reviews for KWIK-FIT, BERWICK-UPON-TWEED
5/5 from Alice
2 years ago
2 years ago
Visiting the local area and needed a mechanic to look at my car. Wayne quickly identified the problem and was able to resolve it. Very satisfied and very pleased
5/5 from michael
2 years ago
2 years ago
The rubber donut ring on my wife's car exhaust perished. Causing the middle section to fracture and hang loose. Returned to kwik fit where it had been fitted 11 months previously. The manager was pleasant, good humoured and helpful. Ordered the part fitted it the following day. Then by appointment, had the middle section re fitted. All under the exsisting warranty without further cost. Great service, thanks again.
5/5 from John
2 years ago
2 years ago
Very helpful - managed to squeeze me in on a very busy day at short notice.
5/5 from Susan
3 years ago
3 years ago
Went very smoothly. Mechanics very kind and helpful. Only thing us, can I come in to get a paper copy of the receipt. I dont have a printer. I'm 80 yo and not technically minded at all
5/5 from Michael
3 years ago
3 years ago
Great service from Wayne and co at Berwick. Friendly, polite and top notch. Will recommend to friends
5/5 from Ruth
3 years ago
3 years ago
Had a flat tyre on a busy Saturday afternoon. Despite being fully booked was on my way again within two hours
5/5 from Aidan
3 years ago
3 years ago
The staff were polite and courteous, very professional. They did the work in a timely manner and the car is now back on the road. And the fact I could split the bill with Bumper at 0% was amazing!
5/5 from Stephen
3 years ago
3 years ago
Repaired an SUV tyre very quickly. Was visiting Berwick-upon-Tweed and got a nail. Dropped into Kwik-Fit on a Saturday lunchtime and they fixed it within 30 mins. No waiting needed. Did a great job.
4/5 from william
3 years ago
3 years ago
Good job done, pleasant staff. No complaints at all. Why only 4 stars, nobody gets 5!
1/5 from Jonathan
4 years ago
4 years ago
Got a flat tyre whilst on holiday in Berwick-upon-Tweed. I needed to drive 200 miles home that afternoon. Left my car at kwik fit, hoping for a fix or new tyre. I got neither, no help whats so ever. Wouldn't repair and couldn't get tyre until the next week.
I understand safety protocol with tyres and fixes and company liabilities. But it was more the attitude of the staff, knowing I was stranded 200 mile from home. A shrugging of the shoulders is not great customer service.